Hack Decks article exploring whether random acts of kindness are truly random and how intention, empathy, and generosity shape everyday kindness

Most kindness does not feel random from the giver’s side. You notice that someone is having a rough day, remember that a friend has an appointment coming up, or see a stranger struggling with a heavy door. Then you decide to do something.

So why do we call these moments random acts of kindness?

The “random” part usually describes the timing or the recipient. The kindness itself is a choice.

Where the phrase came from

The phrase is commonly traced to writer and activist Anne Herbert. In the early 1980s, she wrote, “Practice random kindness and senseless acts of beauty.” It was a response to the language of random violence and senseless cruelty that appeared so often in the news.

Over time, the wording was shortened to “random acts of kindness.” A 2024 history of the phrase explains how it moved from one writer’s idea into books, community projects, school programs, and everyday conversation.

The phrase caught on because it gave people a simple way to push back against the feeling that the world was becoming colder. You may not be able to solve every large problem, but you can make one person’s day a little easier.

Kindness is usually a deliberate decision

An act can be unexpected without being accidental.

The person receiving a paid-for coffee may be a stranger. The driver you let merge may never know your name. You may see an opportunity to help that you could not have planned that morning. Still, you have to notice the moment and choose your response.

That choice is what gives the act meaning. Kindness asks us to pause long enough to recognize another person and decide that their comfort, dignity, or happiness matters.

Sometimes the decision takes seconds. Sometimes it means setting aside an afternoon. Neither is automatically more valuable.

What counts as a random act of kindness

Kindness does not need to be dramatic, public, or expensive. It can look like:

  • returning a shopping cart for someone juggling a child and several bags
  • sending a message to a friend on a difficult anniversary
  • letting a rushed shopper go ahead of you in line
  • bringing in a neighbor’s trash bins
  • leaving a generous review for a small business
  • making lunch for someone you love and slipping a note inside
  • offering specific help to a new parent instead of saying, “Let me know if you need anything”
  • giving someone your full attention without checking your phone

These actions are small enough to fit into an ordinary day. That is part of their appeal. You do not have to wait until you have more time, more money, or the perfect idea.

Why small acts matter

A small gesture cannot fix everything someone is facing. It can still make the next hour feel less lonely or difficult.

Kindness also changes the way we pay attention. Once you start looking for chances to help, you tend to notice more of them. The person holding the door becomes someone you can thank. The overwhelmed coworker becomes someone whose load you can lighten. The friend who has gone quiet becomes someone you remember to check on.

Research on prosocial behavior suggests that performing kind acts can benefit the person offering the kindness as well as the recipient. Our article on the mental health benefits of kindness takes a closer look at that research.

The goal is not to be kind so you can earn a good feeling. That turns generosity into a transaction. The good feeling is better understood as a reminder that connection matters to us.

Make kindness easier to follow through on

Good intentions are easy to postpone. “I should call her” becomes next week. “I should bring them dinner” gets lost in the rest of the day.

A simple cue can help turn the thought into action. Try attaching one kind act to something you already do:

  • Send one encouraging text while you drink your morning coffee.
  • Add an extra pantry item to your grocery cart for a local food bank.
  • Check on one person every Sunday.
  • Keep blank cards and stamps where you can see them.
  • When someone crosses your mind, reach out before you talk yourself out of it.

This does not make the kindness less sincere. It simply gives your intention somewhere to land.

Kindness works best when it is specific

“Let me know if you need anything” is generous, but it also asks the other person to identify a need, make a decision, and request help. That can be hard when they are already overwhelmed.

A specific offer is easier to accept.

Try “I’m going to the grocery store. What can I bring you?” or “I can take the kids to the park Saturday morning if you would like a quiet hour.” If a new mom in your life is having trouble telling people how to help, the New Mama Deck lets her hand friends and family a concrete task instead of managing every offer herself.

That is kindness with some structure behind it. The care is still personal. The prompt just makes it easier to act.

Keep the word random if you like

There is no need to retire the phrase. “Random acts of kindness” still captures the surprise of receiving help from an unexpected person at an unexpected moment.

Just remember that the most important part is rarely random. Someone paid attention. Someone made a decision. Someone followed through.

The next opportunity may arrive without warning, but what you do with it is up to you.